Shipping to Canada
Canada Shipping, Delivery & Returns
Shopping for your feathered friend in Canada? Find information about delivery estimates, shipping costs, customs and taxes, order tracking, and returns when ordering from BirbFlow.
Shipping Information for Canada
| Shipping Details | Canada |
|---|---|
| Delivery time | Estimated 5–7 working days. Actual delivery times may vary depending on your location, carrier, and any customs processing. |
| Shipping cost | Available shipping methods and applicable shipping charges will be displayed at checkout, where delivery to your address is available. |
| Free shipping | Canadian free-shipping eligibility and minimum order requirements have not yet been confirmed. Please check the available shipping options at checkout. |
| Customs & taxes | Canadian orders may be subject to applicable import duties, GST/HST, provincial taxes, or carrier handling fees, depending on the shipment and applicable rules. Check your checkout total and confirm whether additional charges may be payable upon delivery. |
| Order tracking | Check your shipping confirmation email for tracking details when they are available. If you cannot find your tracking information, contact our support team. |
| Returns | BirbFlow advertises a 30-day money-back guarantee. Please review our Return & Refund Policy for eligibility, conditions, and return instructions. |
Find the Right BirbFlow Fountain
Explore the BirbFlow fountain and review the available sizes to help choose an option suitable for your bird and your setup. Visit our BirbFlow Size Guide to review available size information before ordering.
Frequently Asked Questions
1. Do I have to pay customs or taxes when ordering from Canada?
Depending on how your order is shipped and the applicable Canadian rules, import duties, GST/HST, provincial taxes, or carrier handling fees may apply. Please check the information shown at checkout and confirm whether additional charges may be collected upon delivery.
2. How long does delivery to Canada take?
Delivery to Canada is estimated at 5–7 working days. The actual timeframe may vary depending on your location, shipping method, carrier, and any customs processing. Please check your order confirmation for the latest delivery information.
3. Can I return my BirbFlow fountain if my bird does not use it?
BirbFlow advertises a 30-day money-back guarantee. Return eligibility and conditions may apply, so please review our Return & Refund Policy before submitting a return request.
4. How do I choose the right fountain size for my bird?
Consider your bird's size, drinking access, and available space before ordering. Visit the BirbFlow Size Guide to review available fountain sizes and product dimensions.
Need Help?
If you have questions about Canadian shipping, your order, or delivery options, visit BirbFlow or contact our customer support team.