Shipping to the USA
Shipping, Delivery & Returns
At BirbFlow, we want ordering a fountain for your feathered friend to be simple and convenient. Find information below about shipping within the United States, order tracking, and returns.
US Shipping Information
| Shipping Details | United States (US) |
|---|---|
| Delivery time | Estimated 2–4 working days, subject to destination and carrier confirmation. Actual delivery times may vary. |
| Shipping cost | Any applicable shipping charges will be displayed at checkout before you complete your order. |
| Free shipping | Check checkout for current US free-shipping eligibility and any minimum order requirements. |
| Customs & taxes | Applicable sales taxes or other charges, if any, are handled according to the rules that apply to your order and destination. Review your checkout total before purchasing. |
| Order tracking | Check your shipping confirmation email for tracking details. If you cannot find your tracking information, contact our support team. |
| Returns | BirbFlow advertises a 30-day money-back guarantee. Please review our Return & Refund Policy for eligibility and instructions. |
Shop BirbFlow
Discover the BirbFlow fountain and find a suitable size for your bird and your setup. Use our Parrot Fountain Size Guide to explore the available options.
Frequently Asked Questions
1. How long does shipping take within the US?
Delivery is estimated at 2–4 working days, subject to confirmation for your destination. Delivery times can vary depending on the carrier and other shipping conditions. Please check your order confirmation for the latest information.
2. How can I track my BirbFlow order?
Once your order ships, check your shipping confirmation email for tracking information. If you need help locating your tracking details, contact our customer support team.
3. Can I return my fountain if my bird does not use it?
BirbFlow advertises a 30-day money-back guarantee. Please read our Return & Refund Policy to review the applicable conditions and return instructions before submitting a request.
4. How do I choose the right fountain size for my bird?
Choosing a suitable fountain depends on your bird's species, size, and setup. Visit our Parrot Fountain Size Guide to explore the available sizes and help determine which option may work best for your feathered friend.
Need Help?
Have questions about your order or delivery? Visit BirbFlow or contact our customer support team for assistance.